|
SHIPPING
We operate a
transparent pricing policy. All prices shown INCLUDE UK DELIVERY
(UK, BFPO, &
Northern Ireland)
and VAT :
There are no hidden
extras or charges that will be added to your invoice at the checkout, or after
the order has been processed.
If ordering from
overseas please contact us for a shipping quotation.
Delivery details
Once your order has
been placed, we will dispatch your parts by first class post the same day, or
next morning (if after
2PM).
Some items may
require a signature upon delivery. You will be notified if this is the case.
RETURNS AND REFUNDS
NOTE :
Some parts will look different to the original due to manufacturers modifications and updates. If you are in any doubt as to whether you have the
correct part,
contact us for confirmation before returning items.
1) You will be
entitled to a full refund under the following circumstances:
- The spare you received from us was faulty.
- The spare you received was genuinely damaged in
transit.
- The spare you received was incorrect as a result
of an error on our part.
- You have ordered the wrong part and you wish to
exchange it for the correct part*.
- You decide,within 7 days of receipt, that you no
longer want the part, for any reason.*
- You have ordered the wrong part and would just
like to return it. *
* All returned parts must be
unused, unmarked, and undamaged.
2) Returns will
not be accepted under the following circumstances:
- The part has been used, or damaged whilst being
fitted to an appliance.
- A part has been sent to you as a special order
and was clearly stated as nonreturnable.
3) Handling
charges :
We do not impose a handling
charge for returned items. Refunds are given in full, but you will have to pay
the cost of the return postage.
These terms and conditions
are designed to offer clarity in the way that we trade, which is to be fair to
both our customers and
Appliancehelp.
|
