Privacy statement.

During the transaction process we need to obtain certain information from you. Your name and address, your e-mail address, your Credit/Debit card details if you pay online will be collected securely by one of our third party payment processors (Paypal & Google Checkout). We do not hold your Credit/Debit Card details.

Your Personal information will not be used in any of the following ways:

§         Passed-on or sold to any third party.

§         Added to any mailing list except our own.

Security Statement.

It is now widely accepted that Internet transactions are safe and secure when done properly. This means using a secure on-line payment system which encrypts your details before they are sent, processes the transactions in real time, confirms the transaction with the merchant and the customer by email, and generates a transaction number so that the order can be tracked by both merchant and customer.

How we process transactions safely.

We do not process Credit/Debit Card transactions ourselves, we use an on-line card processing companies to take our payments for us Google Checkout & Paypal).

§         Transactions are processed in real time. i.e. Confirmation in a few seconds.

§         Complex anti-fraud security measures are in place for your (and our) protection.

§         Your order is processed immediately so goods can be delivered quickly.

§         Your order is tracked using a unique reference number.

§         We never see your Credit/Debit card details, we only receive the payment.

If you have any privacy or security concerns you would like addressing e-mail us here :

info@appliancehelponline.co.uk